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This site summarizes commonly reported user experiences for PayMaya/Maya, including customer support quality, payment issues, account access problems, and verification friction.
Rating: 2/5
They spam you with calls even when you pay on time; multiple collection calls until the loan is fully paid.
Rating: 1/5
Paid for an online service upgrade but it didn’t apply; money taken and support email was unreachable.
Rating: 1/5
Face recognition/verification frequently fails and takes many attempts.
Rating: 1/5
Customer service is slow; “tool enhancement” issues take too long; chatbot is unhelpful; collection calls start early.
Rating: 1/5
Bank transfer/payment completed but transaction didn’t show; needed a receipt.
Rating: 1/5
Couldn’t get support for account problems; questions why service is offered without proper support.
Rating: 1/5
Cash-in through 7-Eleven failed; hotline not answering; told to wait and check later.
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Christine Collins Singer, musician, actrees